Knobi is designed specifically for online communities, offering an array of AI-driven tools. These tools function to harness the potential of community data and generate heightened functionality for community managers and members.
Among the notable features of Knobi is the development of custom 'knowledge bots'. These bots are constructed to respond to user queries presented in natural language, providing answers based on available information from discussions, posts, articles, webinars and more, stored within the community's databases.Another significant feature is Knobi's AI-powered, hyper-personalized onboarding process.
This tool utilizes member profiles, introduction posts, and other data sources to form personalized recommendations aimed at engaging users in relevant conversations quickly.
This process simultaneously reduces the time required to realize value for members.Knobi also offers automated content curation/creation. This tool is instrumental in automatically drafting newsletter digests, populating job boards or event calendars, and identifying trending topics and experts within a community.Additionally, the tool can produce custom reports and notifications for specific user activities.
For instance, it can alert the manager when a user is organizing a meetup and might need help, or if a member is excessively promoting themselves in the group.All these offerings are carefully crafted to simplify community management, maximizing potential engagement and value generation by making the most of community data.
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