Ascom Americas, a company specializing in acute and long-term care solutions, aims to eliminate information gaps in hospitals and clinicians’ workflows. Its healthcare platform (AHP) consolidates inputs from connected medical devices, filtering and utilizing this data to improve care quality. Ascom’s products are deployed in over 46% of U.S. teaching hospitals, with systems handling over 800 million alerts daily. These systems generate around 1.3 million data points every second, providing insights that can be used to enhance hospital performance.
AHP consists of four key areas: nurse call, mobile devices, software, and professional services. Customers using AHP benefit from the standardized solutions provided, as well as the ability to integrate these with solutions from other vendors. Ascom’s portfolio allows for the implementation of crucial capabilities such as clinical surveillance, remote patient monitoring, and smart alarming and alerting.
Essential to Ascom’s approach is ensuring that its systems and services are highly customizable while also adhering to standards and best practices. The data analytics team, comprised of veteran clinicians, works directly with hospitals to understand the generated data, providing actionable insights. These insights ultimately aim to improve care quality and deliver a proactive, predictive model of healthcare.
Ascom’s solutions have proven successful in several instances. For example, in a New York senior living facility, the complete AHP system was implemented, and it processed over 90,000 alerts and answered 95% of calls within two minutes in the first year of operation. Another case saw a Southern California hospital experience a 32% reduction in alarm notifications sent to caregivers after implementing Ascom’s Unite software.
The company also provides a comprehensive service through its network of partners and technicians, ranging from hardware repairs to IT infrastructure monitoring. To ensure continuous growth and adaptation to the evolving healthcare landscape, Ascom has outlined a five-point strategic plan. The plan includes efforts for continuous innovation in the acute care environment and evolving their solutions to a cloud-native platform. As a result, hospitals can look forward to improved workflow technologies in addressing their significant challenges.
