Amazon SageMaker Canvas and Amazon SageMaker JumpStart have brought a new level of accessibility to fine-tuning large language models (LLMs), allowing businesses to tailor customer experiences precisely to their unique brand voice. No coding is needed for this process, as SageMaker Canvas provides a user-friendly, point-and-click interface. This not only allows faster operation but also…
Sri Lanka's Dialog Axiata provides telecommunications services to the majority of Sri Lanka, with over 17 million subscribers, which comprises 57% of the Sri Lankan mobile market. The company has many facets, including home broadband, payment platforms, and other fintech services. In a competitive market with high user churn rates, Dialog Axiata needed a way…
With the rise of virtual business meetings in the corporate world, especially due to the impact of the COVID-19 pandemic, managing the information flow from multiple meetings has become a significant challenge. According to a survey conducted by American Express in 2023, it's projected that by 2024, 41% of business meetings will occur in a…
In numerous industries such as finance, telecommunications, and healthcare, online identity verification is a critical process. This is often done using a multi-step digital identity process, one example of which is face search, which matches an end-user's face with those in an existing account. A variety of steps are necessary to build an accurate face…
Conversational AI assistants are able to provide quick, accurate responses via intelligent routing of questions to the most suitable AI functions. One example of this is Amazon Bedrock, a fully managed service that offers a selection of high-performance base models from leading AI companies via a single API. This post examines two primary techniques for…