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Amazon Transcribe

Use Amazon Transcribe and Knowledge Bases for Amazon Bedrock to organize, search, and analyze audio programs.

Information retrieval systems like search engines and databases have revolutionized the digital age with their ability to manage and analyze vast amounts of data rapidly and efficiently, largely based on keywords and fields in data files. With increasing volumes of audio and video files, retrieving pertinent data could be challenging as it commonly involves manual…

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Enhance workforce efficiency by utilizing automated conference summaries through Amazon Transcribe, Amazon SageMaker, and Hugging Face’s LLMs.

With the rise of virtual business meetings in the corporate world, especially due to the impact of the COVID-19 pandemic, managing the information flow from multiple meetings has become a significant challenge. According to a survey conducted by American Express in 2023, it's projected that by 2024, 41% of business meetings will occur in a…

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Boost customer service effectiveness by utilizing AI-driven summarization through Amazon Transcribe Call Analytics.

Amazon has introduced a generative AI call summarization feature to its Transcribe Call Analytics product. The new feature means customer service representatives no longer need to manually chronicle their interactions with customers, which can often account for up to a third of total call time. The additional capability will reduce customer waiting times and improve efficiencies…

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Top guidelines for developing secure applications using Amazon Transcribe

Amazon Transcribe is an Amazon Web Services (AWS) tool that converts speech to text using machine learning technologies. It can be used for a wide range of applications such as transcribing customer care calls, voicemail messages, and generating subtitles for videos. Some customers may entrust sensitive and confidential data with the service, such as personal…

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Utilize AWS AI services and LLMs for managing and controlling audio and text conversations.

This article focuses on the issue of moderating content on online platforms, such as games and social communities, to prevent hate speech, cyberbullying, harassment, and scams, and presents a solution using various services provided by Amazon Web Services (AWS). Social platforms need a moderation solution that is easy to initiate, customisable, and considers factors like latency…

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