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Customer Solutions

Attain DevOps refinement with BMC AMI zAdviser Enterprise and Amazon Bedrock.

Software engineering performance significantly impacts the building of sturdy, stable applications. The community aims to imbibe the engineering principles typical of software development, including systematic approaches to design, testing, development, and maintenance. This requires the careful amalgamation of applications and metrics to warrant complete control, awareness, and accuracy. This could be achieved through practices such…

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The progression of PGA TOUR’s AI-powered virtual assistant, from initial idea through the development process to the finished prototype.

Artificial intelligence (AI) experts from Amazon and the PGA Tour have developed a prototype virtual assistant that uses large language models (LLMs) and the Retrieval-Augmented-Generation (RAG) framework to provide real-time, interactive data and information to fans. This post summarises a project that involved the AWS Generative AI Innovation Center, AWS Professional Services and the PGA…

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How VistaPrint utilizes Amazon Personalize for custom product suggestions

VistaPrint, a Cimpress company, is a design and marketing partner to millions of small businesses globally, offering marketing products such as promotional materials, signage, and print advertising. Over its more than 20 years of operation, VistaPrint has developed a cloud-native system to better comprehend its customers’ needs and offer personalized product recommendations. Earlier, VistaPrint had…

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How Axfood utilizes Amazon SageMaker to boost machine learning across the company.

Axfood, Sweden's second-largest food retailer, has succeeded in improving the efficiency and scalability of their AI and machine learning operations with the help of Amazon Web Services (AWS) experts using Amazon SageMaker. Despite having numerous data science teams with their own ways of working, the organization saw the need for a new Machine Learning Operations…

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Boost your AI group with Amazon SageMaker Studio: An extensive review of Deutsche Bahn’s AI platform overhaul

The growing influence of artificial intelligence (AI) in large organizations presents crucial challenges in managing AI platforms. These challenges include developing a scalable and operationally efficient platform that complies with organizational compliance and security standards. Amazon's SageMaker Studio offers a comprehensive set of capabilities for machine learning (ML) practitioners and data scientists. These capabilities include…

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Speed up your Genesys Cloud Amazon Lex bot creation with the automated chatbot designer from Amazon Lex.

Artificial intelligence (AI) and machine learning (ML) technologies are revolutionizing customer experience in the contact center space, ensuring self-service bots, live call analytics, and post-call analytics. Cutting-edge tools like Amazon Lex bots can understand and meet customer needs while improving response times and intelligent routing. Furthermore, Genesys Cloud, an omni-channel orchestration and customer relationship platform,…

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Alida improves her comprehension of client feedback via Amazon Bedrock.

Alida, a firm that helps brands build engaged research communities to gather consumer feedback, has utilized machine learning to handle large volumes of responses from consumers. However, they discovered that traditional natural language processing models had difficulty understanding nuanced feedback found in open-ended survey responses. This obstacle led them to leverage Anthropic's Claude Instant model on…

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