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Dialog Axiata made use of Amazon SageMaker to boost the scale of ML models in production through AI Factory and succeeded in decreasing customer turnover in a span of three months.

Advanced (300), AI/ML, Amazon Machine Learning, Amazon SageMaker, Amazon SageMaker Pipelines, Customer Solutions, FeatureStore, MLOps, Telecommunications, UncategorizedMay 9, 202441Views0Likes0Comments
Sri Lanka's Dialog Axiata provides telecommunications services to the majority of Sri Lanka, with over 17 million subscribers, which comprises 57% of the Sri Lankan mobile market. The company has many facets, including home broadband, payment platforms, and other fintech services. In a competitive market with high user churn rates, Dialog Axiata needed a way…

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