Supply chain digitization creates increased efficiency and cost savings in a myriad of ways, pointing to an exciting future for businesses in this sector. However, many are yet to fully harness its potential. This article explores these opportunities through five key chapters.
Chapter one delves into the benefits of having better oversight of assets. Digitization provides comprehensive information about available vehicles, improving utilization. It also allows for a more streamlined tracking of drivers and their working hours. Larger scale management of tools and equipment is also simplified with automatic work orders, and reporting requirements for compliance are more accurate and easy to manage.
Chapter two discusses the enhancement of driver assessments. With digitization, a driver’s performance and behaviour can be objectively and comprehensively recorded and analyzed, eliminating unconscious biases prevalent in manual assessments. The data can be used to back up decisions when disciplinary action is required and can be employed to improve future tracking, hiring, and vetting processes.
In chapter three, the focus shifts to internal threats to the supply chain. Digitized systems can mitigate these by tracking movements and behaviours within the organization. By swiftly dealing with any issues, teams can avoid breakdowns in communication. Inventory oversight is also improved, with real-time tracking negating the need for time-consuming manual checks. Furthermore, access to systems can be controlled, bolstering cybersecurity.
Chapter four centres on predictive maintenance. By harnessing data, AI-analytical tools, and schedulers, better predictive maintenance can reduce costly downtime and risk. Less downtime also improves a business’s reputation, given there is less likelihood of delays. Digitized preventive maintenance is safer for everyone involved in the chain, reduces repair costs, extends the operational lifespan of vehicles, and enhances cargo safety.
The final chapter focuses on improving customer support and public relations. Digitization allows companies to promise only what they can definitely deliver, minimizing disappointed customers and allowing them to track their shipment in real-time. Brands can also embrace green initiatives that appeal to today’s consumers by optimizing routes, thus reducing their carbon footprint.
Supply chain digitization promises a comprehensive understanding of a business. It shows where a company is standing regarding assets, drivers, and reputation. It safeguards against threats and accentuates a company’s reputation and digital marketing.
The article concludes by encouraging habitually analog businesses to take advantage of the opportunities digitization affords, given its proven benefits in terms of money, time, efficiency, and reputation.
