The AI for Customer Success Summit 2024, to be held virtually on April 11, will offer a comprehensive exploration of how artificial intelligence and automation can enhance and transform customer success strategies. This event, featuring speakers from leading organizations such as Google, Salesforce, Oracle, Microsoft, LinkedIn, OpenAI, HubSpot, and AWS, is set to be a vital gathering for professionals focused on customer success.
The summit’s theme is “Elevating Customer Success with AI and Automation”. Whether you’re a manager, director, VP, or just someone using tech to boost customer interactions and results, this event offers a deep dive into AI applications for customer success. Over 1000 registrants and a dozen speakers from prestigious companies will focus on AI-driven personalization, predictive analytics, strategic AI integration, and human-centric AI approaches.
Key sessions cover a variety of AI applications in customer success. The sessions include a panel on AI for customer feedback, a chat on using AI to increase customer retention, and a talk on generative AI’s role in transforming customer success. Speakers include Joel Flagg, VP of Strategic Customer Success, discussing AI strategy implementation; Victoria Van Antwerpen-Spencer, Senior Director of Digital Customer Experience, describing the evolution of customer experiences through AI; and Somnath Roy, Director of Customer Success, sharing insights on predictive analytics in customer support.
The summit will examine several key topics like AI-engineered personalization and automation, predictive analytics and customer insights, strategic AI implementation, and balancing automation with human touch for authentic relationships. The agenda promises a wealth of groundbreaking insights, offering a superb networking and knowledge exchange opportunity for all attendees.
The AI for Customer Success Summit is notably inclusive, with free registration for all who sign up. Starting from 9 AM ET, the event gives global attendees accessible opportunities for learning and networking. Those interested can register and gain more information on the summit’s official site.
The AI for Customer Success Summit 2024 is a prime opportunity to gain insights into the intersection of AI and customer success. With its high-level speakers and wealth of sessions tailoring to every level of expertise, this free-to-attend summit helps participants enhance their customer success strategies via AI-enabled innovations.
